Vishal Shah
Enterprise AI platform architect. I buy, deploy, and govern AI in regulated environments, and build on the frontier.
Sydney, Australia
About
ServiceNow Delivery Lead and Tech Architect at ING Australia. 19+ years in enterprise technology across regulated financial services. Lead observability and AI adoption initiatives on SOX critical systems.
Top 5 globally at the ING Hackathon 2026 (AI for Reliability), only Australian finalists. Built kagent, Grafana MCP, and A2A observability agents that cut MTTR from 30+ minutes to under 5 minutes. Now building agentic systems on the frontier as personal artefacts.
Currently
- Leading agent platform and observability work at ING Australia.
- Running Agent Clinic, an internal program teaching context engineering and grounding to enterprise teams.
- Building OpenClaw, Echo, PropBot, and au-jobs as public artefacts.
Selected work
Agent Clinic
Internal enterprise AI adoption program. Network science framing applied to agent rollout.
au-jobs
AI exposure scores for 358 Australian occupations. Live scatter plot and scorecard.
OpenClaw
Personal AI agent on WSL2 and Ubuntu. Gemini Flash via Telegram. Full observability stack.
Echo
Voice agent on Cloud Run using the Gemini Live API.
PropBot
AI property analysis tool for the Sydney northwest corridor.
code-review-council
Multi language AI code review with Codex prompts.
Recognition
- Top 5 globally, ING Hackathon 2026 (AI for Reliability). Only Australian finalists.
- Agent Clinic presented to CIO Leadership Team and Learn Fest, ING Australia.
Writing
Contact
Best reached on LinkedIn or email.